Frequently Asked Questions
Find answers to your questions about our unique clothing line and customer service policies here.
What is Floristica’s return policy?
We accept returns within 30 days of purchase for unworn and unwashed items with tags attached. For detailed information on our return process, please refer to our Return Policy.
What sizes are available?
Our clothing generally ranges from XS to XXL. Please refer to our Size Guide for specific measurements to ensure the best fit.
How long does shipping take?
Standard shipping typically takes 9-12 business days within the U.S. Expedited shipping options are available at checkout. Please note, delivery times may vary based on your location.
How do I care for my Floristica clothing?
To preserve the quality of our unique floral patterns, we recommend washing in cold water and air drying. Avoid using bleach or harsh detergents, and do not iron directly on printed designs.
Do you ship internationally?
Currently, we only ship within the United States. However, we are working to offer international shipping soon. Stay tuned for updates!
Can I modify my order after it’s been placed?
If you need to make a change, please contact us as soon as possible. Once orders are processed, modifications may not be possible, but we’ll do our best to assist.
Do you offer gift cards?
Yes, we offer digital gift cards in various amounts. You can purchase them directly on our website, and they’re perfect for gifting friends and family.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. For added security, all transactions are processed securely through our payment provider.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this number to track your order through our carrier’s website.
Do you offer discounts or promotions?
Yes, we periodically offer discounts and exclusive promotions to our email subscribers and social media followers. Sign up for our newsletter to stay updated!
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Discounts and exclusive promotions to our email subscribers and social media followers. Sign up for our newsletter to stay updated!